Effective Date: 20/12/2024
PillPal values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
Name, email address, phone number, and payment details when you sign up for our service.
Medication schedules and preferences for reminder purposes.
1.2 Usage Data
Information about your interactions with our website and services, including IP address, browser type, and operating system.
Data on your activity within the service, such as reminders set and notifications received.
2. How We Use Your Information
We use your information to:
Deliver medication reminders via WhatsApp and other channels.
Personalize and improve our services based on your preferences.
Communicate with you about account updates, promotions, and support inquiries.
Process payments securely and manage your subscription.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except as necessary to:
Provide our services (e.g., payment processing through trusted third-party providers).
Comply with legal obligations or respond to lawful requests.
4. Data Security
We take the protection of your data seriously by implementing industry-standard measures, including:
Encryption of personal data during transmission and storage.
Regular security assessments and updates.
5. Your Rights
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Update Your Information: Correct or update your personal details.
Delete Your Data: Request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [Insert Contact Information].
6. Use of Cookies
We use cookies to improve your experience on our website. Cookies help us:
Analyse website traffic and usage patterns.
Save your preferences for future visits.
You can manage your cookie preferences through your browser settings.
7. Third-Party Services
Our services may include links to third-party websites or tools (e.g., WhatsApp). This Privacy Policy applies only to PillPal. We encourage you to review the privacy policies of any third-party services you interact with.
8. Disclaimer About WhatsApp
PillPal operates independently and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta Platforms. We use WhatsApp solely as a channel to deliver reminders, and your data is handled according to WhatsApp’s privacy policy when using their platform.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. The updated policy will include a new “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Thank you for trusting PillPal to support your health journey.
