Effective Date: 20/12/2024
Welcome to PillPal! By using our services, you agree to comply with and be bound by these terms and conditions. Please read them carefully before using our website or services.
1. General Information
PillPal is a subscription-based service that provides personalised medication reminders via WhatsApp and other related services.
1.2 These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related materials provided by PillPal.
2. Eligibility
2.1 To subscribe to PillPal, you must be at least 18 years of age or have the consent of a parent or legal guardian.
2.2 By subscribing, you confirm that the information you provide is accurate, complete, and up-to-date.
3. Subscription and Payments
3.1 Subscription Plan: PillPal offers a subscription plan with a 30-day risk-free period.
3.2 Risk-Free Guarantee:
You will be charged at the time of subscription.
If you are not satisfied with the service within the first 30 days, you can request a full refund by contacting us at [Insert Contact Information].
Refund requests must be made within 5 days of the end of the 30-day period.
Refunds will be processed within 10 business days of approval.
3.3 Renewal: Subscriptions automatically renew on a monthly basis unless cancelled prior to the renewal date.
3.4 Cancellation: You may cancel your subscription at any time through your account settings. Refunds will not be issued for partial months outside of the risk-free period.
4. Use of the Service
4.1 PillPal’s services are intended for personal, non-commercial use.
4.2 You agree not to use the service for any unlawful purpose or in a manner that violates these Terms.
4.3 We reserve the right to terminate or suspend access to our services if we suspect misuse or a breach of these Terms.
5. Privacy and Data Security
5.1 PillPal values your privacy. Your personal data is encrypted and handled in compliance with applicable data protection laws. For more details, please see our Privacy Policy [Insert Link].
5.2 We do not share your personal information with third parties without your consent.
6. Limitations of Liability
6.1 PillPal provides reminder services as a tool to assist with medication management. It does not offer medical advice or replace the need for professional healthcare consultations.
6.2 PillPal is not liable for any missed doses, incorrect medication use, or health outcomes resulting from reliance on our services.
6.3 To the fullest extent permitted by law, PillPal disclaims all warranties, express or implied, regarding the service’s accuracy, reliability, or fitness for a particular purpose.
7. Intellectual Property
7.1 All content, materials, trademarks, and logos on the PillPal website and service are the property of PillPal or its licensors. Unauthorized use is prohibited.
8. Modifications to the Terms
8.1 PillPal reserves the right to update or modify these Terms at any time. Significant changes will be communicated via email or through a notice on our website.
8.2 Continued use of the service after changes to the Terms constitutes acceptance of the revised Terms.
9. Governing Law
9.1 These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].
9.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
10. Disclaimer
10.1 PillPal operates independently and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta Platforms. WhatsApp is a trademark of Meta Platforms, and its use in this service is solely to deliver reminders as part of PillPal’s functionality.
11. Contact Information
If you have questions about these Terms or need assistance with your subscription, please contact us:
Email: [email protected]
Thank you for choosing PillPal! We’re here to help you stay on track and take control of your health.
